A: You can find our courses at https://learn.flglobal.org. Simply log in with the email address and password you used when you registered.

Q. Coupon codes are created for specific courses. Please confirm that you are applying the code to the correct course. Also note that coupon codes typically do not apply to the annual subscription option.  When you get to the course page, scroll to the bottom to see the other available options and select the one that applies to your coupon. NOTE: Coupon codes are case sensitive.

A: Email jeanette@flglobal.org to see if you qualify for an extension. Include the course title, the start date, and the expiration date.

A: First, please check your spam folder to make sure it isn’t there. Oftentimes it is because you have not yet reached 100% completion, even though you have watched all of the videos and completed the tasks. Please go back into the course and make sure you have clicked the COMPLETE & CONTINUE button for all of the tasks in the course until you show 100% completion. Then your certificate will be automatically emailed to you.

A: If you chose the 90-day option at the time of purchase, or you have canceled your subscription, it may have expired. If you repurchase the course, the system will remember where you left off, so you don’t have to start over.

A: You can change your notification preferences to stop receiving the reminder emails. Sign in to your account at learn.flglobal.org and go to the upper right corner pull-down menu. Click on My Account and then on the left click on Notifications. Uncheck the box next to Send me a weekly reminder email.

A: Actually, your certification hasn’t expired, just your certificate. All course certificates expire one year from the date of the course completion to encourage educators to stay current in their Flipped Learning knowledge and practice. The certification courses are updated yearly based on the AALAS Global Standards for Flipped Learning, current best practices and research. To maintain a current certificate, simply complete the course updates, and you will be issued a certificate and badge for the present year.

A: Congratulations on completing Level – I! Usually, Level – II is the next best option. However, if you are currently preparing for the next school year and want to implement Flipped Learning, you may want to take the Flipped Learning 3.0 Lesson Planning Specialist course before Level – II.

A: Click on View my certificate in the email you received from Accredible with your digital certificate. In the navigation bar to the left of your certificate, you can click Request a Name Change and follow the steps.

A: An email was sent to you previously. Since you completed your course, updates have been added based on AALAS Global Standards for Flipped Learning, best practices, and current research. To keep your knowledge and skills updated, go into the course and complete the new content.

A: Email jeannette@flglobal.org to have the current year’s certificate emailed to you.

A.  You can change your email address by following the steps below:

1. Login to the course at learn.flglobal.org
2. Click your name in the top-right header
3. Click My Account
   
4. Input desired email under Email
5. Click Save Changes

A. You’ll first need to confirm that the courses you completed qualify for university credit.  Then contact our university partner directly to request credit and pay the required fee (where applicable.) You’ll find all of the details you need along with contract information on the following page:  International Accreditation.

A: Sign in to your account at learn.flglobal.org and go to the upper right corner pull-down menu. Choose My Account, and then on the left click on Billing. Click Cancel next to your subscription.

A: When you originally enrolled in the course there were two purchase options: 90 days of access or 365 days of access, which is a yearly subscription. If you chose the second option, you will be billed annually and will continue to have access to the course and the yearly updates based on the AALAS Global Standards for Flipped Learning, current best practices, and research.

A: When you originally enrolled in the course there were two purchase options: 90-days of access or 365-days of access, which is a yearly subscription. If you chose the second option, you will be billed annually and will continue to have access to the course and the yearly updates based on the AALAS Global Standards for Flipped Learning, current best practices, and new research.

You may cancel your subscription to full access and updates anytime before the renewal date by going to your account dashboard.

A: If your card was charged again, it means you selected full-year access with updates and annual renewal.  Notices are sent prior to your renewal date to give you the option to continue or opt out of ongoing course access and updates. You’ll need to opt out before the renewal date to cancel the automatic charge.  Please go to your account dashboard and cancel your subscription to prevent any future additional charges.

A: Please send an email to admin@flglobal.org the following information: billing name, address, email address and any code required to be on the invoice. Once information is received, An invoice through our payment processing system. Please note that payment will not be made to our bank directly. We use Stripe, an online payment platform. The invoice will come from Stripe with our company information on it, and Stripe will receive your payment on our behalf. They will then transfer the payment to our account.

A: Sign in to your account at learn.flglobal.org and click on the upper right corner (similar to sign in) for the account option. Choose the billing option to change your credit card.

There are two options for most courses 90-day access and the annual subscription option.

The 90-day access option was created for educators familiar with Flipped Learning who want to update their understanding of best practices. The choice is also for educators or institutions on a budget.

The subscription option provides 365-day access to the course content and is for educators new to Flipped Learning who will need to return to the course often as they move toward developing their Flipped Learning competence.

The subscription automatically renews yearly and may be canceled at any time before the renewal date. A notice will be sent to you before the renewal date. To avoid renewal charges, users must access their account and cancel the subscription before the renewal date.

** We provide previews of courses so you can sample the courses before signing up. There are no course refunds once you have paid and accessed the course material. There are no refunds for subscriptions that are canceled after the renewal date. 

A: Sometimes school/work email addresses are blocked from joining an online community such as ours, or the school/work internet has blocks in place. Or it may be an issue with the internet browser. The best way to ensure a successful registration is to try it from a non-school/work location, using a non-school/work email address and a web browser such as Chrome.

A: Please email jeannette@flglobal.org for further assistance.

A: Occasionally, heavy traffic may cause the site to inaccessible for about 60 seconds. Please wait a minute and try again.